Our Expertise

Our expertise is the basis of all our work.

We have experience in the firm that dates back to 1992 and combines several different disciplines.  We use our skills to deliver practical services across a range of business areas to help our clients improve their business processes and operate more efficiently.

Please select a business area to find out more…

Financial Services Sector | Social Media | Technical Services & IT Solutions

Financial Services Sector

We use our knowledge of sales, marketing, operations, regulatory structures and compliance issues to join dots that most firms fail to join.  This is usually because most firms have a “silo” approach which, while efficient in some respects, creates barriers between functions that stop the firm from getting the best from its people and other assets.

Our consultancy work in financial services, headed by company CEO Ross McGill, has included project topics such as:

	1441 “QI” Pre-audit Health Checks
	Assistance with completion of Forms 1042-S and 1042
	Helping relationship management and back office create new value propositions
	Completion of GRIA projects
	In-house briefing courses, including Sarbanes Oxley, QI, and regulatory compliance

Social Media

Our Creative Director, Kirsty Pitkin, holds an MA in Creative Writing & New Media, specialising in creative digital communications and pioneered the use of social media tools to enhance customer services in the public transport industry.  We remain at the forefront as we develop creative new business applications for these emerging technologies.  These have included:

	Amplification of major higher education and commercial conferences
	Online customer service strategies
	Creation of online training materials
	Ongoing development of best practice guidelines for blogging and social media use in business contexts

Technical Services & IT Solutions

Our Head of Technical Services, Richard Pitkin, has 14 years of commercial experience in software development.  Under his guidance, we are able to offer a range of technical services:

	Software application development using C++, C, MFC, SQL
	Web development using HTML, CSS and Flash
	IT support
	Live Web Video Streaming and video editing

We differentiate ourselves from the more traditional consultancies in that our expertise and solutions are practical and we’re prepared to stay with our proposals and see them implemented.

If you are interested in our consultancy services, please contact us.