Richard has spent over 26 years working in the withholding tax landscape with companies developing tax reclaim software and operating outsource tax reclamation services.

Richard not only sees the big picture but is also incredibly detail oriented. He can make even the most complex issues simple to understand. He has also authored 10 books (including two second editions) on various aspects of tax, technology, and regulation in financial services, making him one of the leading authorities in the world of tax.